Refund policy

Refund Policy

Due to the digital and intellectual nature of our products, all digital product purchases are final and non-refundable.

This includes digital guides, workbooks, courses, recordings, memberships, and other downloadable or digitally delivered resources. Please review the product description and available information carefully before purchasing.

For physical products, refunds or replacements may be considered in cases where an item arrives damaged, defective, incorrect, or otherwise materially different from what was purchased.

If you have a question about a purchase, experience an issue accessing a digital product, or believe you may be eligible for a refund or replacement, please contact hello@giftfromneptune.com with your order details and a description of the issue.

Refund eligibility is determined on a case-by-case basis for physical products and in accordance with any applicable consumer protection laws.

By completing a purchase, you acknowledge and agree to this policy.